Terms of Service

The legal agreement governing your use of the Chronoreon HRIS platform.

Last Updated: March 26, 2026

1. Introduction and Acceptance

These Terms of Service ("Agreement") constitute a legally binding contract between you ("Subscriber", "you", "your") and Chronoreon ("Company", "we", "us", "our"), governing your access to and use of the Chronoreon HRIS platform ("Service"). By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Agreement in its entirety.

This Agreement applies to all users of the Service, including free-tier and paid Subscribers, administrators, and any individual granted access under a Subscriber's account. This Agreement is governed by the laws of the Republic of the Philippines.

The following documents are incorporated into and form part of this Agreement by reference: (a) our Refund Policy; (b) our Privacy Policy; and (c) any supplementary terms presented at the time of purchase or feature activation. In the event of a conflict between this Agreement and an incorporated policy, the more specific policy shall prevail with respect to its subject matter.

2. Disclaimer β€” Not Professional Advice

Chronoreon HRIS is a payroll computation and HR management software tool. It calculates payroll figures (including SSS, PhilHealth, Pag-IBIG, and withholding tax deductions) based on data you input. Chronoreon does NOT distribute, transfer, or remit money on your behalf, and does NOT collect or store government ID numbers (TIN, SSS number, PhilHealth PIN, Pag-IBIG ID) or employee bank account details. The Service does not constitute and must not be relied upon as professional legal, tax, accounting, or human resources advice.

As the employer and account owner, you are solely and fully responsible for:

  • Verifying the accuracy of all payroll computations before processing payroll or issuing payslips
  • Correct computation, withholding, and timely remittance of taxes to the Bureau of Internal Revenue (BIR) in accordance with the NIRC and applicable Revenue Regulations
  • Timely remittance of SSS contributions and Employees' Compensation (EC) premiums under RA 11199
  • Correct computation and remittance of PhilHealth (Philippine Health Insurance Corporation) contributions under RA 11223
  • Correct computation and remittance of Pag-IBIG Fund (HDMF) contributions under RA 9679
  • Compliance with the Labor Code of the Philippines (PD 442, as amended), DOLE implementing rules, and any applicable Collective Bargaining Agreements
  • Any penalties, fines, surcharges, or assessments imposed by BIR, SSS, PhilHealth, HDMF, DOLE, or any other government agency arising from your payroll activities

Chronoreon shall not be liable for any penalties, assessments, surcharges, or legal actions resulting from payroll errors, incorrect tax filings, or non-compliance with government regulations, whether caused by incorrect data input, misconfiguration by the Subscriber, or any other cause attributable to you.

3. Service Description

Chronoreon provides a cloud-based HR management and payroll computation platform. The Service includes:

  • Employee profile management and record keeping
  • Automated payroll calculations and processing (subject to the Disclaimer in Section 2)
  • Time and attendance monitoring
  • Leave request and approval workflows
  • HR and payroll reporting and analytics

4. Service Availability and Warranty Disclaimer

The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, Chronoreon expressly disclaims all warranties, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Without limiting the foregoing, Chronoreon does not warrant or guarantee that: (a) the Service will be available at all times or operate without interruption, delay, or error; (b) any defects will be corrected within a specific timeframe; (c) the Service will meet your specific business requirements; or (d) the results obtained from the Service will be accurate, reliable, or complete. The Subscriber assumes full responsibility for verifying all outputs.

Chronoreon targets a platform availability of 99.5% per calendar month, as further defined in our Refund Policy. This target is a service objective and does not constitute a warranty, guarantee, or independent right to compensation.

5. User Accounts

To use the Service, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality and security of your account credentials and for all activity that occurs under your account.

As a Subscriber, you agree to:

  • Provide and maintain accurate, current, and complete account information
  • Maintain the confidentiality of your login credentials, implement appropriate access controls for sub-users, and notify us immediately of any unauthorised access or security breach
  • Use the Service in compliance with all applicable laws, including the Labor Code of the Philippines, BIR regulations, SSS, PhilHealth, and HDMF requirements, and Republic Act No. 10173 (Data Privacy Act)

6. Acceptable Use and Prohibited Conduct

The Subscriber shall use the Service solely for its intended purpose of HR management and payroll computation for the Subscriber's own organisation. The following conduct is expressly prohibited:

  • Reselling, sublicensing, or redistributing access to the Service to third parties without Chronoreon's prior written consent
  • Using the Service to engage in fraudulent, deceptive, or unlawful activity
  • Attempting to interfere with, disrupt, or gain unauthorised access to the Service, its servers, or connected networks
  • Automated data extraction, scraping, or harvesting of Service content or data beyond authorised API usage
  • Circumventing or attempting to circumvent usage limits, access controls, security mechanisms, or billing systems
  • Uploading or transmitting malicious code, viruses, or any content intended to damage or impair the Service
  • Engaging in refund abuse, fraudulent chargeback activity, or subscribe-use-refund patterns as further described in our Refund Policy

Violation of this section constitutes a material breach of this Agreement and may result in immediate suspension or permanent termination of your account, without refund, at Chronoreon's sole discretion.

7. Fees, Billing, and Subscription Terms

Subscription pricing is based on the number of active employees in your organisation. Detailed pricing is published on our website and may be updated from time to time with thirty (30) days' prior notice to active Subscribers.

All subscription fees are billed in advance at the beginning of each billing period (monthly or annual, as applicable). By subscribing, you authorise recurring charges to your designated payment method via Paddle.

All payments are processed by Paddle.com Market Limited ("Paddle"), which acts as the Merchant of Record. Paddle is responsible for payment processing, invoice issuance, applicable tax collection and remittance, and currency conversion. Subscription fees are denominated in US Dollars (USD). Philippine Subscribers may be billed in PHP at Paddle's prevailing exchange rate.

Paid subscriptions automatically renew at the end of each billing period until cancelled. It is the Subscriber's responsibility to cancel before the next renewal date to avoid additional charges. Cancellation must be submitted at least forty-eight (48) hours before the end of the current billing period.

Cancellation stops future billing only. No prorated refunds are issued for partially used billing periods. There are no refunds on unused subscription periods upon cancellation. All subscriptions are eligible for a full refund within the 14-day money-back guarantee period, as defined in our Refund Policy.

All refund requests, eligibility criteria, and dispute procedures are governed exclusively by our Refund Policy, which is incorporated into this Agreement by reference.

8. Data Privacy

We handle your data in compliance with Republic Act No. 10173 (Data Privacy Act of 2012), its Implementing Rules and Regulations, and relevant National Privacy Commission (NPC) issuances.

Please review our Privacy Policy for detailed information about how we collect, use, protect, and retain your personal data, including your rights as a data subject under RA 10173. The Privacy Policy is incorporated into this Agreement by reference.

9. Personal Data Breach Notification

In the event of a personal data breach affecting your data, Chronoreon will comply with the mandatory notification requirements under Section 20(f) of RA 10173 and NPC Circular No. 16-03, including notification to the NPC and affected data subjects within the legally prescribed timeframes.

For purposes of RA 10173, you (the Subscriber/employer) are the Personal Information Controller of your employees' data. Chronoreon processes that data as a Personal Information Processor on your behalf, strictly for the purpose of delivering the contracted HRIS services.

10. Intellectual Property

All content, features, functionality, software, design, trademarks, and documentation of the Chronoreon platform are the exclusive property of Chronoreon and are protected by copyright, trademark, trade secret, and other intellectual property laws of the Philippines and applicable international treaties.

You retain full ownership of your data and your employees' data. We process it solely to deliver the contracted Service. We claim no ownership over your payroll data, employee records, or any data you input into the platform. Upon termination, your right to access such data is subject to the data export and retention provisions of this Agreement.

Subject to your compliance with this Agreement and payment of applicable fees, Chronoreon grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your internal business purposes during the subscription term.

11. Indemnification

You agree to indemnify, defend, and hold harmless Chronoreon, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your breach of this Agreement or any incorporated policy
  • Your misuse of the Service, including any payroll errors resulting from incorrect data input or misconfiguration
  • Your failure to comply with applicable Philippine law, including but not limited to BIR, SSS, PhilHealth, HDMF, and DOLE requirements
  • Claims by your employees, contractors, or third parties arising from your use of payroll data or reports generated by the Service
  • Any allegation that data or content you upload to the Service infringes the intellectual property or privacy rights of a third party
  • Unwarranted or fraudulent chargebacks, payment disputes, or refund abuse as described in our Refund Policy

This indemnification obligation survives the termination or expiration of this Agreement.

12. Limitation of Liability

To the fullest extent permitted by Philippine law, Chronoreon shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost revenue, lost data, business interruption, cost of substitute services, or reputational harm, regardless of the theory of liability (contract, tort, strict liability, or otherwise) and even if Chronoreon has been advised of the possibility of such damages.

Chronoreon's total aggregate liability for all claims arising out of or related to this Agreement or the Service shall not exceed the total amount actually paid by the Subscriber to Chronoreon (via Paddle) in the three (3) months immediately preceding the event giving rise to the claim.

The refund and service credit remedies described in the Refund Policy constitute the Subscriber's sole and exclusive financial remedy for any claim arising from service failure, defect, or unavailability. This clause does not limit the Subscriber's right to seek injunctive or equitable relief where appropriate.

The limitations in this section do not apply to: (a) liability arising from gross negligence or willful misconduct by Chronoreon; (b) death or bodily injury caused by Chronoreon's negligence; (c) mandatory rights that cannot be waived under Philippine law, including RA 7394 (Consumer Act) and mandatory penalties under RA 10173 (Data Privacy Act); or (d) personal data breaches caused by Chronoreon's failure to implement required security measures under RA 10173.

13. Force Majeure

Chronoreon shall not be liable for any failure or delay in performing its obligations under this Agreement where such failure or delay results from circumstances beyond Chronoreon's reasonable control ("Force Majeure Event"). Force Majeure Events include, without limitation: natural disasters, earthquakes, typhoons, floods, volcanic eruptions; epidemic or pandemic; acts of government, regulatory authority, or military authority; war, terrorism, civil unrest, or armed conflict; power grid failures; telecommunications or internet infrastructure failures; labour disputes or strikes; and failures of third-party hosting, cloud, CDN, DNS, or payment processing providers.

If a Force Majeure Event continues for a period exceeding sixty (60) consecutive days, either party may terminate this Agreement upon written notice to the other party. In such event, the Subscriber shall not be entitled to any refund for the period during which the Service was unavailable due to the Force Majeure Event, except as may be required by applicable law.

14. Termination

You may cancel your subscription at any time by following the cancellation process described in our Refund Policy. Cancellation of subscription does not automatically delete your account; data retention obligations continue as described below.

Chronoreon may suspend or terminate your account, with or without notice, under any of the following circumstances:

  • Material breach of this Agreement or any incorporated policy, including the Acceptable Use provisions in Section 6
  • Non-payment of subscription fees for a period exceeding fifteen (15) days past the due date
  • Initiating a payment dispute, chargeback, or payment reversal outside the procedures established in our Refund Policy
  • Refund abuse, fraudulent claims, or manipulative usage patterns as defined in our Refund Policy
  • Use of the Service in violation of applicable law
  • Where continued provision of the Service poses a security risk to the platform, other Subscribers, or third parties

Upon termination: (a) your right to access the Service ceases immediately; (b) no refund is issued for any unused subscription period; (c) all outstanding fees become immediately due and payable; (d) any service credits are forfeited. Sections that by their nature should survive termination (including Disclaimer, Indemnification, Limitation of Liability, Governing Law, and Intellectual Property) shall survive.

Following termination, payroll and employment records are retained in accordance with our Data Retention Policy and applicable Philippine law, including BIR requirements for minimum ten (10) year retention of payroll records. You are strongly advised to export all required data before account termination. Chronoreon may delete non-legally-required account data ninety (90) days after termination.

15. Amendments to this Agreement

Chronoreon reserves the right to amend this Agreement at any time. Material changes to these terms will be communicated to active Subscribers at least thirty (30) days prior to taking effect.

Amendments will be communicated via email to the registered account address and published on our website with the updated effective date. Continued use of the Service after the effective date of any amendment constitutes acceptance of the revised terms. If you do not agree to any amendment, your sole remedy is to cancel your subscription before the amendment takes effect.

16. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict-of-law provisions.

Any dispute arising out of or relating to this Agreement shall first be subject to good-faith written negotiation for a period of thirty (30) days from the date one party notifies the other in writing of the dispute. If unresolved, disputes shall be brought exclusively before the appropriate Regional Trial Court or Metropolitan Trial Court of Makati City, Metro Manila, Philippines.

Nothing in this Agreement excludes, restricts, or modifies any mandatory consumer protection rights under Republic Act No. 7394 (Consumer Act of the Philippines) or other applicable legislation that cannot be waived by contract. Where applicable law provides for a statutory cooling-off period, that right shall be honoured.

17. Severability

If any provision of this Agreement is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from this Agreement. The remaining provisions shall continue in full force and effect.

18. Entire Agreement

This Agreement, together with the Refund Policy, Privacy Policy, and any supplementary terms presented at the time of purchase, constitutes the entire agreement between you and Chronoreon with respect to the Service and supersedes all prior or contemporaneous understandings, communications, or agreements, whether written or oral, regarding the subject matter herein.

19. Contact

For questions about this Agreement or any legal matter related to the Service, contact Chronoreon at:

Email: hello@chronoreon.com